Have you ever had a marvelous idea? Have you ever implemented said marvelous idea, and been on the eve of pushing the button to make it happen – only to realize IT CAN’T?
Yeah. Turns out I’ve screwed the proverbial pooch on the fancy Grand Opening of my shiny new Zibbet store, The Bead and Bean. The sale was to be BOGO free over the weekend, plus free or discounted shipping rates. Then Monday it would go to 30% off the whole store, and be that way all next week.
Unfortunately… Zibbet’s sale function doesn’t accommodate BOGO sales. And while I can do free shipping, I can’t unless I do a percentage-off sale. So I changed my welcome message to explain why I’ll have to credit back those amounts via PayPal after the sale, and prepared to go through a lot of hassle.
Then I looked at it from the customer’s perspective. And immediately decided that as much hassle as it was for me, it’d be more for them! (Or, perhaps, for you…?) So I said, screw it, I’m just going to do 50% off the whole store with discounted shipping. And if I get a bunch of people who each buy one item for 50c and I have to pay $3 to ship them out… Well, maybe they’ll be happy enough to come back later and buy again.
More importantly, I’ll sleep well tonight knowing I’m not making my customers jump through hoops in an attempt to get them to give me more of their money. Because, pardon the language, but f&@k that.